WebinOne Portal
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Trial Sites
Trial Sites are your WebinOne development environments for starting new site projects, before you publish to a custom domain name.
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Live Sites
Live sites are your published WebinOne instances that have been activated, have commenced a billing subscription and/or have a custom domain name assigned to them.
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My Settings
This section provides access to various Partner related settings and information for your account and site management, such as branding, commissions, portal users, and more.
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My Invoices
All WebinOne site plan invoices (including past and deleted sites) will be listed here for your reference with the ability to download a copy of the invoice or have one emailed to your reseller email address.
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TeamOne
A dashboard for your WebinOne TeamOne projects directly in your reseller portal along with information on TeamOne offerings and pricing.
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Leadership Team
Resellers on the PARTNER or AGENCY levels have access to the Leadership Team page, listing key team members and their contact information for direct messaging/questions.
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Support
WebinOne Support Support Tickets Support Ticketing is fully integrated with your WebinOne Portal and is your primary point of contact for the WebinOne team. If you have any issues, need...
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Backlog & Requesting Features
WebinOne is a community supported platform. Users and Resellers are encouraged to vote in the backlog and request features.
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WebinOne Hosted Email
Managing Hosted Email Accounts with WebinOne Hosted email accounts can be managed via your WebinOne Portal. After clicking the edit/pencil () icon against the desired site in your ‘Live Sites’...
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Trial Site Activation (Going Live)
Site activation (aka going live) is done once your site is ready to go public or if you need to have a custom domain name to finish your testing.
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Two-Factor Authentication (2FA)
WebinOne provides the option of enabling Two-Factor Authentication for your Partner level access as well as for admin users on a per-site basis.
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Portal & Admin Login Troubleshooting
In some cases you may experience an infinite redirect loop after logging into your WebinOne Portal or the Admin area for any WebinOne site.
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Site Billing & Cancellations
Change of PayPal Billing Details If the PayPal account currently set up for a site’s billing subscription needs to change, you will need to cancel the PayPal subscription from the...